Privacy Policy – 36jl63 Casino

1. Overview

36jl63 Casino ("36jl63," "we," "us," or "our") operates the online gaming platform accessible at https://36jl63.net. We are committed to protecting the privacy and personal data of every player, visitor, and user ("you" or "your") who interacts with our Platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC") of the Philippines. By accessing or using the 36jl63 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

36jl63 acts as the Personal Information Controller ("PIC") with respect to the personal data you provide. We have designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact our DPO using the details provided in Section 14 of this Policy.

2. Personal Data We Collect

36jl63 collects the following categories of personal data from players and users of the Platform:

2.1 Identity and Contact Information

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used for age verification — players must be 21 years or older).
• Philippine mobile number and email address.
• Residential address, city, and province within the Philippines.
• Nationality and country of residence.

2.2 Identity Verification Documents

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID, Voter's ID, or PRC ID).
• Proof of address documents (e.g., utility bills, bank statements, or barangay certificates issued within the last three months).
• Selfie photographs taken for liveness verification purposes during the KYC process.

2.3 Financial Information

• GCash mobile number and account name.
• Maya / PayMaya account details.
• Philippine bank account details (bank name, account number, account name) for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank.
• Debit card details (card number, expiry date — CVV is never stored).
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps.

2.4 Gaming Activity Data

• Game session logs, including games played, wagers placed, wins, losses, and session duration.
• Bonus and promotion usage history.
• Responsible gaming tool settings (deposit limits, loss limits, self-exclusion status).

2.5 Technical and Device Data

• IP address and approximate geolocation (country and city level).
• Device type, operating system, and browser type and version.
• Unique device identifiers.
• Log data, including access times, pages viewed, and referring URLs.
• Cookie identifiers and session tokens (see Section 10).

2.6 Communications Data

• Records of your communications with 36jl63 customer support, including live chat transcripts and email correspondence.
• Feedback, survey responses, and complaints submitted to 36jl63.

3. How We Collect Your Data

36jl63 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from licensed KYC service providers; fraud prevention data from anti-money laundering screening services; payment verification data from payment processors (GCash, Maya, Philippine banks).
• Regulatory sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory authorities in connection with our compliance obligations.

4. Purpose of Processing

36jl63 processes your personal data for the following specific, legitimate purposes:

• Account management: To create, maintain, and administer your 36jl63 player account.
• Age and identity verification: To verify that you are at least 21 years of age and to confirm your identity in compliance with PAGCOR regulations and Philippine law.
• Payment processing: To process deposits, withdrawals, and refunds through your chosen Philippine payment method.
• Anti-money laundering compliance: To fulfill our obligations under the Anti-Money Laundering Act of 2001 (RA 9160) and related AMLC regulations, including transaction monitoring and suspicious transaction reporting.
• Responsible gaming: To implement and monitor responsible gaming tools, including deposit limits, loss limits, cool-off periods, and self-exclusion, and to identify players who may be at risk of problem gambling.
• Customer support: To respond to your inquiries, complaints, and requests for assistance.
• Platform security: To detect, prevent, and investigate fraud, cheating, collusion, and other prohibited conduct on the Platform.
• Legal compliance: To comply with applicable Philippine laws, regulations, court orders, and regulatory directives from PAGCOR, the NPC, the AMLC, and other competent authorities.
• Marketing and promotions: To send you promotional offers, bonus notifications, and news about 36jl63 — only where you have provided your consent or where permitted by applicable law. You may opt out at any time.
• Platform improvement: To analyze usage patterns and improve the features, performance, and user experience of the 36jl63 Platform.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 36jl63 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to upon registration, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for the legitimate interests of 36jl63, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided your explicit, informed, and freely given consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing and Disclosure

36jl63 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash (Mynt), Maya (Voyager Innovations), and Philippine banks, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Licensed third-party service providers engaged to assist with age verification and identity document authentication.
• Fraud prevention and AML screening services: Third-party providers used to screen transactions and player profiles against sanctions lists and fraud databases, as required by Philippine law.
• IT and cloud service providers: Technology partners who host and maintain the 36jl63 Platform infrastructure, subject to strict data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive.
• Professional advisors: Lawyers, auditors, and accountants engaged by 36jl63, subject to professional confidentiality obligations.

All third-party service providers engaged by 36jl63 are required to process your personal data only in accordance with our instructions and applicable Philippine data privacy law, and are prohibited from using your data for any other purpose.

7. Data Retention

36jl63 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following retention periods apply:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLC record-keeping requirements.
• Customer support communications: Retained for three (3) years from the date of the last communication.
• Marketing consent records: Retained for the duration of your consent and for three (3) years thereafter as evidence of consent.
• Technical and device data: Retained for twelve (12) months from the date of collection, unless required for longer retention in connection with a security investigation or legal proceeding.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with NPC guidelines.

8. Data Security

36jl63 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 36jl63 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication (MFA) options for player accounts.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent cybersecurity professionals.
• 24/7 security monitoring and intrusion detection systems.
• Secure data centers with physical access controls, located within or compliant with Philippine data residency requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 36jl63 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA and NPC Circular No. 16-03.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 36jl63:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, which is the primary purpose of this Privacy Policy.
• Right to access: You have the right to request a copy of the personal data we hold about you, including information on how it has been processed and with whom it has been shared.
• Right to rectification: You have the right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
• Right to erasure or blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, or where processing is unlawful, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal grounds.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another personal information controller where technically feasible.
• Right to damages: You have the right to be indemnified for any damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
• Right to file a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within fifteen (15) business days of receipt. We may require you to verify your identity before processing your request.

10. Cookies Policy

The 36jl63 Platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and analyze Platform usage. The following categories of cookies are used:

10.1 Strictly Necessary Cookies

These cookies are essential for the operation of the 36jl63 Platform and cannot be disabled. They include session cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and cookies that remember your language and display preferences. No consent is required for strictly necessary cookies.

10.2 Analytics Cookies

These cookies collect anonymized information about how players use the 36jl63 Platform, such as which pages are visited most frequently and how players navigate between pages. This data helps us improve the Platform's performance and user experience. Analytics cookies are only placed with your consent.

10.3 Functional Cookies

These cookies remember your preferences and settings — such as your preferred game category, display settings, and responsible gaming tool configurations — so you do not have to re-enter them on each visit. Functional cookies are only placed with your consent.

10.4 Marketing Cookies

These cookies are used to deliver promotional content and bonus offers that are relevant to your interests and gaming activity on 36jl63. Marketing cookies are only placed with your explicit consent and may be withdrawn at any time through your account settings.

You can manage your cookie preferences at any time through the cookie settings panel available on the 36jl63 Platform. Please note that disabling certain cookies may affect the functionality of the Platform.

11. Minors and Age Restriction

The 36jl63 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine law and PAGCOR regulations. 36jl63 does not knowingly collect, use, or store personal data from any person under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and, where required, report the matter to the appropriate Philippine authorities. If you believe that a minor has registered an account on the 36jl63 Platform, please contact us immediately using the details in Section 14.

Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent unauthorized access to online gambling platforms.

12. Cross-Border Data Transfers

In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud prevention services. Where such transfers occur, 36jl63 ensures that appropriate safeguards are in place to protect your personal data, in accordance with Section 21 of the Data Privacy Act and NPC guidelines on cross-border data transfers.

Such safeguards may include contractual clauses approved by the NPC, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. By using the 36jl63 Platform, you consent to such transfers where they are necessary for the provision of our services, subject to the protections described in this Policy.

13. Changes to This Privacy Policy

36jl63 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, we will notify registered players by email or through a prominent notice on the 36jl63 Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how 36jl63 protects your personal data. Your continued use of the Platform after the effective date of any revised Policy constitutes your acknowledgment of the changes.

All previous versions of this Privacy Policy are archived and available upon request by contacting our Data Protection Officer.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 36jl63, please contact our designated Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 on the 36jl63 Platform — the fastest way to reach our support and DPO team.
• Email: [email protected]
• Response Time: All data privacy requests will be acknowledged within three (3) business days and resolved within fifteen (15) business days.
• Languages: Requests may be submitted in English or Filipino.

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Our support team serves players across the Philippines — from Manila, Quezon City, and Makati to Cebu, Davao, and beyond.